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ANY QUESTIONS?
ANY QUESTIONS?
No problem – give us a call on 07528 996777 or contact us through the site and we’ll get back to you asap! Don’t forget to check out our FAQs for answers to lots of questions!
During the Covid-19 pandemic, the safety and security of our guests, our staff and our suppliers is paramount.
Before joining a WildBike holiday you will be asked to show full Covid vaccination status or a negative Covid test in the previous 24 hours.
We will make decisions about going ahead with or cancelling holidays on a trip by trip basis, reflecting government advice, WHO advice, and the detailed local situation at our destination. Although we will give as much notice as possible, because of the rapidly changing situation we may need to make late decisions.
In case of enforced cancellation of a trip, we will continue to be as flexible as possible through 2021 and 2022, offering alternative dates or credit for a future holiday. In specific circumstances where we conclude this is not possible, we will offer a refund. This policy is in line with the European Commission for Consumers’ advice on travel directive in connection with Covid-19.
If you decide, independently, not to travel and choose to cancel your holiday, our usual cancellation terms will apply. In specific circumstances travel insurance may cover nonrefundable cancellation costs.
Stay safe and thank you for your understanding at this difficult time for us all.
